Shipping
September 27, 2025: CANADA POST UPDATE: Once again we are in the midst of a postal strike. Please know, during these times it is difficult to know how to respond to best service our amazing customers. Ultimately, we have decided to remain open despite not be able to ship anything for the duration of the postal disruption. (Yes, we have looked at other options such as Purolator, FedEx, and UPS, but ultimately they are just to expensive for us.) We will not immediately ship all the orders once the postal disruption ends. We will ship orders that require tracking, but will work with our customers to determine the right time to ship non-tracked orders. For a month after the last labour disruption Canada Post lost/misplaced, several non-tracked Lettermail items. We would rather our customers get and enjoy their orders. Thanks for your understanding.
IMPORTANT UPDATE (August 28, 2025): The US Government has recently changed the $800 exemption rule regarding shipping items into the United States. As a result we are temporarily suspending any sales into the United States. To our amazing US customers, we apologies, however the new rules make it impossible for us to continue opening in the US for the time being.
IMPORTANT UPDATE (January 13, 2025): Effective today Canada Post has raised their shipping rates quite substantially. Previously, the cost to ship a standard oversized lettermail after tax was $3.90. Effective today that same package will cost $4.85. Despite this increase we have decided to hold our rates the same for now and just absorb the cost.
| Shipping Count | Description | Packaging | Canada Post Service | Tracking | Price |
| 1 | 1 Standard Case | Bubble Envelope | LetterMail | No | $4.50 |
| 2 | 2 Standard Cases | Bubble Envelope | LetterMail | No | $5.50 |
| 2.5 | A Collection that is able to be reconfigured while shipping so as to safely ship as LetterMail | Bubble Envelope | LetterMail | No | $6.50 |
| 3 | 3 Standard Cases or 1 Wide Case | Bubble Envelope | Expedited | Yes | $15.00 |
| 4-6 | A combination of Standard Cases and Wide Cases that sum to 4, 5, or 6 | Bubble Envelope | Expedited | Yes | $15.00 |
| 7-11 | A combination of Standard Cases and Wide Cases that sum to 7, 8, 9, 10 or 11 | Cardboard Box | Expedited | Yes | $19.00 |
| 12+ | A combination of Standard Cases and Wide Cases that sum to 12 or greater | Cardboard Box | Expedited | Yes | $23.00 |
*These charges only apply to domestic shipping within Canada
Each item on our website has been designated a “shipping count”. The shipping count corresponds to the chart above so that you can easily denote that amount we will charge for shipping. When ordering multiple items at the same time determining the shipping charge is as easy as summing up the shipping counts for each item and then looking at the corresponding total on this chart.
Here are some examples:
- When purchasing a single DVD with a shipping count of 1. The shipping charge will be $4.50
- When purchasing 2 DVD’s, each with a shipping count of 1. The sum is 2, therefore the shipping charge will be $5.50
- When purchasing 5 DVD’s. Two of the DVD’s have a shipping count of 3, while the remaining 3 DVD’s have a shipping count of 1. The sum is 9 (3+3+1+1+1), therefore the shipping charge will be $19.00
Q: Is there any logic behind these price points and amounts for shipping?
A: The chart above is not arbitrary by any means. In fact, this chart is designed to mimic as closely as we possibly could to the amounts we are charged by Canada Post when we ship to you. For example, the price jump between 2.5 and 3 results from the very specific size limitation for Canada Post LetterMail and our need to jump to Canada Post Expedited service.
Q: How can I take advantage of this shipping method?
A: Know where the price breaks are, and how to take advantage of each:
- If you’re buying 1 DVD and paying $4.50 for shipping, Consider buying that second DVD now and only add $1.00 more for shipping instead of buying that second DVD next week and having to pay another $4.50
- If your shipping count has reached 3 the shipping charge is $15.00; you could add up to 3 additional DVD’s with a shipping count of 1 each and still only pay $15.00 for shipping.